Picpress (‘we’, ‘our’, ‘us’) is committed to protecting your privacy on our website Picpress.com.au (the ‘website’). Picpress is bound to adhere to the Australian Privacy Principles contained in the Privacy Act 1988.
Picpress collects some personal information as part of our registration process in order for you to access our online ordering system. This information is used by us to ensure that your order and shipping details are correct, in case we need to contact you regarding your order or for job tracking purposes. Picpress may also use this information to keep a record of any correspondence between us for future reference.
These details may also be used to send details of promotions, newsletters or new products offered by Picpress or its affiliates which you may opt out of at any time.
Should you wish to update or remove any information from our databases or have a complaint regarding privacy please contact us via contact form.
The information you have supplied to Picpress and its affiliates it will not be shared with any third party apart from those mentioned below unless you have given us your express permission or it is required by law.
We occasionally contract other companies to provide services such as mailing or other delivery services on our behalf. In these cases the only information that will be supplied will be what is required to deliver the service and the companies involved are prohibited from using this information for any other purpose as part of their contract with us.
Picpress uses ‘cloud’ software for ordering purposes, this information is managed and stored overseas in Singapore by Amazon AWS. In this case also, this information is prohibited to be used by Amazon AWS for any other purpose as per contractual agreements.
Picpress may send cookies to your computer or other device when you order with us which can be used to store your user preferences, assist in fraud prevention, to monitor website traffic and for marketing purposes. Cookies may be used to assist in improving overall website performance and enables us to provide you with the best possible experience.
Picpress also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Display Network (GDN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system. The third-party vendors, including Google, whose services we use, will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
If you would like to opt-out of customised Google Display Network ads and Google Analytics for Display Advertising you can use Ad Settings or disable cookies in your browser settings.
Any financial information provided to or documented by Picpress is used and kept as securely as possible using the latest technology. We endeavour to protect your privacy at all times with only approved staff members given access to the financial information that is necessary for them to perform their duties and ensure your orders are completed.
When transferring credit card information over the internet encryption technology is used and all accounts held with us are password protected. Unfortunately, no data transmission over the internet is 100% security guaranteed so ensure that you log out after ordering and be aware that any messages sent via email could potentially be collected and used by other parties. Picpress will, at all times, strive to protect your personal information but we cannot ensure the security of any information transmitted to or from us and as such, it is done so at your own risk. Remember to sign out of your Picpress account and close your browser window when you have completed your order.
Please keep in mind that whenever you voluntarily disclose information online, that information is accessible to other customers and users. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information.
Picpress respects and preserves the intellectual property rights of our customers. We claim no rights of ownership to any image supplied to us for printing and will not share them unless permitted or requested by you.
In line with any changes to legislation that may be implemented in the future, we may, from time to time, update our privacy policy. This will be reflected in changes to this statement and displayed on our website.
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