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How do I get started?

It takes just a few minutes to complete the registration form on the Join Us page. Once your application is processed you will receive a confirmation email containing your log-in details and the coupon code for your welcome offer.  If this email does not hit your inbox within a few hours please check your junk/spam folder as it may have been filtered into there.

Nulab Cloud is a user friendly visual on-line ordering application

This software allows you to crop and edit your files within the software (with a handy % Quality Rating) and offers a wide range of printed products, including prints and enlargements, photo books, cards, calendars, business cards, flyers and much more.

Note: colour correction, retouching and custom sized prints are NOT available via Nulab Cloud

Nulab also offer an online order fulfilment service known as Nulab Digital Express (NuDE)

This application is recommended for professional photographers only, with a medium to high order volume. Your files must be print ready and you must understand the importance of file preparation (ie. DPI, cropping, aspect ratio).

Note: colour correction, retouching and custom sized prints are only available via NuDE.

If you would like access to the NuDE ordering software please contact us to discuss your requirements.

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Recommended help topics for new users


Estimated Processing Times

Please note the below estimated service times do not include delivery.

Prints and Enlargements 1-2 working days
Metallic Prints 3-5 working days
Acrylic Blocks 2 working days
Acrylic Mounts 7-10 working days
Calendars 5 working days
Canvas Wraps and Panels 6 working days
Framed Canvas Panels 11 working days
Cards, flat and folded 5 working days
Corporate Products 5 working days
Event Printing 4-5 working days
Framing 10 working days
Mounting 5 working days
Photo books 5-10 working days
Photo Cut-outs 10 working days
Photo Gifts 5 working days
Pic a Pacs 4 working days
Portrait Boxes 2 working days
Signage POS 5-10 working days
Stick-On Prints 10 working days

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Product Templates

Nuovo Albums

Download Adobe Indesign or Photoshop templates below:

Nuovo Templates 5x7" Nuovo Templates 6x6" Nuovo Templates 8x8"
Nuovo Templates 8x12" Nuovo Templates 10x10" Nuovo Templates 10x14"
Nuovo Templates 11x14" Nuovo Templates 12x12" Nuovo Templates 12x16"

Nuovo Photoshop Templates - all sizes

Nuovo Indesign Templates - all sizes

Nuovo Templates - all templates


8 X 10 Magnetic Box

8x10 magnetic box

Click on the image to download high resolution template

11 X 14 Magnetic Box

11x14 magnetic box

Click on the image to download high resolution template

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Colour Management

Viewing Environment

Your work environment greatly influences how you see your files on screen and in print. For best results you need to keep your surrounding colours as neutral as possible. The colours of the walls and ceiling in your work space can greatly affect how you see colour on your monitor. The colour of your clothes reflecting back on to your monitor can also affect this.
Please set your desktop display to neutral grey as bright colours and patterns can also affect how you view your images.

Configuring Photoshop colour settings

Setting up your Photoshop colour settings is simple and well worth your time.

  1. Open Photoshop
    1. Mac OS X Users
    2. Go to Photoshop in the Menu Bar > Colour Settings
    3. Windows Users
    4. Go to Edit in the Menu Bar > Colour Settings
  2. Select a Working Space for RGB Files - sRGB IEC61966-2.1
  3. Select “Convert to Working RGB” next to RGB under Colour Management Policies.
  4. Check “Ask When Opening and Ask When pasting” next to Profile Mismatches.

These options, along with the ‘Colour Management Policies’ will make sure all images are in the proper colour space for you. They will alert you if not so action can be taken to correct the problem at the beginning of your workflow.

Calibrate your monitor

We highly recommend using a Spyder Colourdata calibrator for your monitor. This device cost a couple of hundred dollars and will provide a comfort level that what you are seeing is the same as you will see in your prints from Nulab.

Datacolor Spyder 5 Pro – calibration tool available from Kayell click here.
The Spyder Display device attaches to the front of your monitor and reads colour patches displayed by the software. Using these readings, the software helps optimize the brightness/contrast/colour output, removes any colour cast from your screen, and creates a profile describing how your monitor displays colour.

When calibrating your monitor, set your target white point and Gamma curve to 5000k and Gamma to 2.2. All files must be submitted in sRGB colour space.
After the monitor has been calibrated verify the calibration process by placing a small test print order. We recommend using images that you generally shoot. Compare the test prints with the monitor.
Lastly, because of ongoing use, we strongly recommend calibrating your monitor every 2-4 weeks.

Visual Calibration

With visual calibration compromises will need to be made in how close your prints will match your display. How you see colour and hardware limitations all contribute this method not being an exact science, though this method is better than no calibration at all.

To get started using this method you will first need to submit your four free 8x10 prints to Nulab, when you receive them back you will need to compare them to the files on your monitor. Remember your files on your monitor need to look like the prints you have received back from us. You will need to use the buttons/dials on your monitor.

Before you start making adjustments write down your monitors values, this will be handy in case you need to go back to your original settings. Set your monitor to 5000 degree Kelvin as the display temperature. 5000K is chosen because it is closest to daylight.

Look at your print and notice what disturbs you the most about it, is it too bright, too dull or contrasty? Adjust this first do not be afraid of making big adjustments. At first make large adjustments to see if you are using the correct tool. When you have determined you are making the correct adjustment make smaller adjustments until you are happy that the file on your monitor look more like the print.  Once you are happy with your first adjustment continue to work through anything else you do not like about the print. 
Remember there is no calibration method that is perfect; the best that can be accomplished is a reasonable representation of the print. To verify your calibration is correct order a couple of more prints to compare to your monitor now that you have adjusted it.

How to prepare your files

Please save your files in sRGB colour space in 8-bit colour, not 16-bit, to achieve the best print results. Also, please do NOT embed any profiles. Please - no CMYK, Grayscale, RAW, PSD or LZW compressed files, and if you work in layers, be sure to flatten the file and remove any extra channels before sending. We print from JPEG format files. Highest quality JPEG compressions are more than adequate for high quality printing. It is nearly impossible to distinguish a JPEG print from a TIFF print with the naked eye.

What is the optimal resolution?

It is best to save your files at 300dpi sized at the size print you require,

Which colour space is required?

All of our printers work in sRGB colour space, so working in a larger colour space will not offer any real advantage in printing. We recommend that you set your entire workflow into the same colour space from your camera to your chosen editing program through to printing.

Soft Proof Profile

To view an accurate rendition of your printed files you must install and use our Soft Proof Profile.

To make it easy for you to work through this procedure we have prepared a PDF document for you to download and keep on hand, also below is a link to our current profile and calibration images that you will need to download and use.

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File and Computer Requirements

How do I achieve the best possible print quality?

To achieve professional standard prints through Nulab we recommend you follow these guidelines:

Camera settings:

Fine setting sRGB colour space High resolution
JPG Custom white balance  

We also recommend using a 3:2 aspect ratio (this ratio is considered a normal setting in most digital SLR cameras)

Setting your camera this way will ensure correct file sizes for printing with us. Note: You can crop and adjust your files within the cloud software.

File Specifications:

  • • Image files must be submitted in sRGB JPEG format 300dpi
  • • 25mb or below is highly recommended
  • • The cloud software will automatically assess files for quality via a % rating
  • • Please remember that different paper stocks print differently, so adjust your files accordingly
  • • For ALL products please ensure you leave at least a 3mm bleed (further information can be found here)
  • • A swatch sample is sent upon registration and Colour management information is located here


Will you fix my images before printing?

Nulab Cloud is designed to work from your files as supplied to us. We suggest that you use our monitor calibration information in the colour management section as a guide.

Retouching and colour correction services are available for an additional fee via Nulab Digital Express (NuDE). If you would like access to the NuDE ordering software please contact us to discuss your requirements.

Will sending tiff files give me better prints than jpegs?

The simple answer is no. It is nearly impossible to tell by eye a print made from a tiff or a high quality jpeg.

Will my pictures and pages be cropped?

Yes. All products require some final trimming of pages (up to 3mm from every side), so they can be neatly finished. Be careful of critical image detail left on the edge of your pages. The area that may be trimmed is referred to as ‘bleed’. See below for more information.


What kind of computer do I need to make a book?

Any PC or Mac computer made in the past 2 years and connected to the internet will be capable of running the Nulab Cloud software. Of course, the software will run faster on a faster machine with more RAM.

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Prints and Enlargements

What paper types are available for photographic prints?

Lustre paper is a cross between a matt and glossy paper and is one of the highest quality papers within the printing industry.

Photo Gloss paper has the true look and feel of a professional glossy photographic print.

Photo Matte paper is matt laminated to give a true matt finish. Matt prints desaturate the overall look and feel of the print.

Metallic paper adds a unique flair to your photographs. A high contrast 'chrome on paper' look, metallic paper adds extreme vibrancy to colours giving your image greater details and depth.

Art Paper is a finely textured paper that feels slightly rough to the fingertip.

Oyster Pearl Paper is a pearlescent paper that adds a 'shimmer' to your images.

Is custom print sizing available?

Nulab Cloud allows orders for standard print sizes only. However you can have a custom size by placing your file onto a canvas in Photoshop. Simply go to canvas size and make you canvas the next standard size up from the size you require. Place your file into the corner of the canvas and using the text tool type trim into the area you need trimmed. Please note only prints 12x18 and above will be trimmed. See example below.


Custom sized prints are available via Nulab Digital Express (NuDE). If you would like access to the NuDE ordering software please contact us to discuss your requirements.

Do you offer colour correction and retouching?

Yes, we do offer colour correction and retouching for an additional fee. Please note: Colour correction adds one extra day to service times, retouching adds three extra days to service times.

These service are only available via Nulab Digital Express (NuDE). If you would like access to the NuDE ordering software please contact us to discuss your requirements.

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